Kevin Amrhein – Managing Perceptions and the Customer Experience – NO CE
Salepage : Kevin Amrhein – Managing Perceptions and the Customer Experience – NO CE
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CAM 5 is the fifth course in the IIAT’s Certified Account Manager certification program. This is the only one of the five CAM movies that is solely accessible on video and does not need the completion of an exam. CAM 5 comprises of four videos; people seeking the CAM designation must register for and finish each of the four movies.
CAM 5- Managing Perceptions and the Customer Experience
How do the majority of customers see the insurance industry? What is the source of this impression? This course delves at stereotypes, why they exist, and how an agency may distinguish itself by offering an exceptional client experience.
This video is one of four that comprise the IIAT’s CAM 5 course.
Three more films are featured in the CAM 5 package. To finish CAM 5 and acquire the CAM designation, you must register for each of the four films. To join up, visit the catalog: CAM 5- Effective Training of New Employees CAM 5- Business Body Language CAM 5: Relational Intelligence and Conflict Resolution
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