MasterClass – Howard Schultz Teaches Business Leadership
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Former Starbucks CEO Howard Schultz rose from a public housing background to build a corporation that changed the way the world consumes coffee. He relied on his ideals to turn a 13-store chain into a worldwide brand with over 250,000 people despite having no professional business background. Howard discusses what he’s learnt about company leadership and entrepreneurship in his 90-minute video series.
01. Dive In
Howard Schultz lacked an MBA and an Ivy League degree, but he had a vision of creating a long-lasting firm. He explains how to deal with self-doubt while starting out as an entrepreneur.
04:42 02. Values and Profits Are Not Opposing Forces
Howard tells the tale of Starbucks’ beginnings and how he developed a firm where ideals and economics do not clash.
11:33 03. Be Inquisitive
Learn why intellectual curiosity, on-the-job learning, and finding a mentor are essential for any entrepreneur.
10:23\s04. Don’t be a trailblazer. Disrupt.
Howard responds to an entrepreneur’s question: Should I disrupt an existing industry or create a new one?
07:57 05. Concentrate and Get in the Mud
Learn why executives in any corporation must set priorities and grasp the complexities of their industry.
08:07 06. Identify Potential Investors
Howard discusses how to get the ideal investors for your business and what to say to a possible investor.
Coffee Break 09:17
Spend some time with Howard as he demonstrates how to brew his favorite French press coffee.
02:59 08. Culture Overinvestment
Howard defines culture for himself and discusses how to maintain a good balance.
Hire a Values-Based Team 07:49
Your major responsibility as CEO will be to assemble a team that shares your beliefs. Howard explains how he plans to do this.
11:30 Do Not Manage. Lead.
People dislike being handled. Howard offers ideas on how to lead your team efficiently.
Cannibalize Yourself (07:16)
Howard discusses how cannibalizing your primary company may help you stay ahead of the competition.
07:17
12. Crisis Leadership: What Do You Do?
Hear how Howard guided Starbucks through a crisis in 2008, and why it’s critical to achieve success on a daily basis.
12:28 and beyond
Howard concludes by advising you on when it is appropriate to take the plunge and launch your business.
02:40
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