Why Is a Well-Trained Manager Required for Mobile Home Park Success?

Whether you like it or not, your Manager is your eyes and ears on the ground, as well as a barrier between you and your tenants and the only source of getting the work done for you on anything from posting notifications of rule infractions to pressuring renters on collections. So, whether it’s a greeter or a full-time manager, the manager is one of the most crucial members on your team. As a result, the best chance you have of generating the most money with your park is to have this athlete as thoroughly trained and taught as possible. The Certified Community Manager Program offers both: we educate your Manager how to be a star, and then we give ongoing education and support to ensure they stay on top of their game. If a well-trained manager can merely rent one additional house or bring in one additional rent check every month, the impact might be enormous. When you refinance or sell, everything they do is multiplied by a factor of ten or more. As a result, a wise owner provides their management with the greatest training and ongoing education money can buy. That is why we created this program – for the hundreds of property managers.

Course Specifics

We realized several years ago that there has to be a better approach to train and empower our own managers since we were spending far too much time in the field going over the same repetitious content with managers that could be done more effectively with multiple of them at once. However, the expense of bringing them all together in one central location was prohibitively expensive, and it quickly became clear that the proper method to teach managers is to use current technology to avoid the massive cost in time and money of a face-to-face training session. Furthermore, face-to-face training is frequently interrupted by mobile phone calls and other distractions, and you want to go home or somewhere else the whole time you are in training, so there is little enthusiasm and many crucial aspects are overlooked or forgotten. So, roughly two years ago, we began developing a new management course for our own use. We currently utilize this to teach managers in our few hundred parks, and we firmly feel it is the finest in the industry. This is how it works:

The training is divided into 17 modules, each focused on a different area of their profession, for a total of around 8 hours of teaching.
It is provided in the form of a webinar from their computer screen, and they can start and stop it as needed.
Before going on to the next lesson, there is an exam at the conclusion of each module to ensure students understand the essential themes.
They can save the manual for future reference.
There is a reference library that contains all of the forms and notices that our managers utilize.
There is a webinar for each form and notification to instruct people how to fill them out correctly.
They will receive a certificate of completion once they have completed the course.
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