SalePage : Lisa Gates – Conflict Resolution Fundamentals
File Format: TP
Size of the file: TP
Improve your connections with coworkers, clients, and bosses, and find your way back to collaboration after a confrontation. Negotiation specialist Lisa Gates exposes the secrets of effective dispute resolution in this course, as well as easy, repeatable tactics that may be used in most business scenarios. She will provide a six-step framework for investigating and negotiating conflict resolution, which includes recognizing the issue, isolating individuals from the problem, overcoming hurdles to settlement, addressing cultural differences, and reaching an agreement.
OS 10.3.9 or above Macintosh Requirements DVD-ROM drive 1024×768 resolution 24-bit video capability Quicktime 7 or higher Windows Requirements DVD-ROM drive 1024×768 resolution 24-bit video support PC sound card/speakers Quicktime 7 or higher XP, Vista, Windows 7 or higher (included) .NET 2.0 or above is required (included)
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