Marcia Reynolds – The Discomfort Zone: How Leaders Turn Difcult Conversations Into Breakthroughs
Archive : Marcia Reynolds – The Discomfort Zone: How Leaders Turn Difcult Conversations Into Breakthroughs
You want people to push themselves, yet your talks with them frequently fall flat or backfire, producing more resistance than development. Top leadership coach Marcia Reynolds proposes a technique for harnessing the Discomfort Zone—the time when the mind is most open to learning—to inspire individuals to think through challenges, understand circumstances more strategically, and transcend their constraints.
Drawing on new findings in the biology of learning, Reynolds illustrates how to ask the types of questions that short-circuit the brain’s protection systems and habitual thought processes. Then, instead of being told, individuals discover for themselves the perceptive and often profound remedies to what is impeding their advancement. The exercises and case studies will help you leverage discomfort in your interactions to produce lasting improvements and an invigorated workforce.
Review
“While unpleasant talks may be the most feared responsibility of every manager, Reynolds (Outsmart Your Brain) contends that if managed well they may lead to higher employee involvement and retention. The key to this strategy is to build trust before moving on to introspective criticism and challenging questions to help people view events more meaningfully and move beyond self-imposed constraints. The acronym DREAM summarizes Reynold’s insights: Determine, Reflect, Explore, Acknowledge, and Make certain. In essence, this book acts as a lesson in active listening for business. VERDICT Learning the abilities laid out in this text would be an advantage for any leader.”
—From the Library Journal
“The book gives a lot of useful techniques to explore in a sensitive approach and maintain homeostasis in the pain zone. The usefulness of such dialogues is evident, and the book may be an excellent place to start if you wish to attempt guiding others through the uncomfortable zone.”
—From The Globe and Mail
“The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs is exceptionally well arranged and presented.” is as insightful and thought-provoking as it is knowledgeable and instructive. “Highly recommended…”
—From the Midwest Book Review
“…even seasoned trainers will discover something new.”
—Management of People
“This book is for leaders and coaches who wish to help people who are stuck or resistant to change.”
—Talent Grow
“This is the kind of book you want to have nearby, to go to again and again to improve your abilities with those challenging discussions in the discomfort zone.”
—Blogger Zane Safrit
“Marcia provides real-world, rubber-meets-the-road thoughts and methods to help us make the most of our relationships.”
—Blogger Vickie Sullivan
“Reynolds delivers clever, grounded, and pragmatic techniques to raise a coaching dialogue to an opportunity for growth.”
—Kevin Cashman, Senior Partner at Korn Ferry and popular author of Leadership from the Inside Out and The Pause Principle
“As a CEO, my success hinges on my ability to teach my staff through challenging situations that may hold us back. Dr. Reynolds’ book opened my head, heart, and intuition, teaching me how to listen and have genuinely transformative moments with my team.”
—Krista Endsley, CEO, Abila
“Reynolds is a virtuoso at bringing her vast understanding of the brain to the practical challenges of leaders. learning and
—Deb Giffen, Wharton Executive Education’s Director of Innovative Learning Solutions
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Book Synopsis
Leaders, coaches, and mentors are responsible with assisting others to extend their limitations. Few individuals, however, appreciate hearing the ugly, and often hurtful, criticism required to overcome a particular roadblock. Marcia Reynolds demonstrates that there is a proper way to utilize suffering to help people grow rather than to suffer.
Reviews
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