Using Emotional Intelligence to Communicate Effectively

Salepage : Using Emotional Intelligence to Communicate Effectively
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We’ve all had it happen. You say something, and what you say is misinterpreted and blown out of proportion. We’ve found ourselves frustrated and angry and discouraged. During this interactive session, we’ll identify four main communication preferences to help you simplify interactions in an effective and clear manner. You’ll learn more about your own style and the styles of your teammates and the ways these styles clash and complement one another. Finally, and most importantly, we’ll discuss things you can do to be more effective across communication styles.

Basic Course Information

Learning Objectives

Identify their primary communication style
List clues people about their style
Provide the main communication need based on someone’s style
Identify 3 ways they can be more effective with people of other styles

Major Subjects

The difference between perception and behavior
The behaviors of different styles
The communication needs of different styles
Ways to read other styles and preferences
Styles under conflict\sWays to adapt to be more effective with other styles

Sarah J. Gibson, Certified Speaking Professional, speaks, trains and consults with organizations who want to be better at what they do. Sarah is the founder of Accent Learning and Consulting, a firm focused on enabling teams to have conversations that matter so people can thrive.

Sarah’s unique ability to articulate the underlying patterns and concerns holding teams back, makes her a much sought-after speaker and leadership consultant. Sarah’s specialty is giving teams tools and language, so they can create environments where a culture of trust and accountability can thrive.

Among the many tools Sarah provides, her book, Geezer. Punk. Whatever. has been used by individuals and organizations to navigate the impact of generational differences in the workplace.

Sarah has worked with hundreds of organizations, leaders and individual team members across a variety of industries throughout the world.

Beyond her corporate experiences, Sarah has also taught for the University of Wisconsin-Madison evening MBA program and as an adjunct instructor at Madison College, UW-Whitewater and North Dakota State University.

Sarah holds a master’s degree from North Dakota State University.

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